Service Department I Gold Star Harley-Davidson I Festus, Missouri
Service Department at Gold Star Harley-Davidson

Service Department

Service Request

Vehicle Information

Describe Service Needs


Welcome to Gold Star Harley-Davidson® service. Our factory-trained technicians and out standing service staff are here to keep you and your Harley® where you belong - on the road. From scheduled maintenance to custom upgrades we have the factory-approved parts, tools and diagnostic equipment to keep your motorcycle turned to exact H-D® standards.

Typical Scheduled Maintenance Includes:

  • Check tire pressure
  • Aim headlights
  • Change primary fluids
  • Change transmission fluid
  • Service air cleaner
  • Check charging system
  • Road test
  • Replace spark plugs
  • Check brake pads and fluids
  • Lubricate controls and fittings
  • Check rear drive belt and primary chain
  • Adjust clutch cable and assembly pushrod

And more...

We offer immediate access to your factory warranty history, safety campaigns, engine management system upgrades and technical information. Plus, you'll get up-front estimates and the peace of mind knowing that your bike is serviced by the people who know it best.

Express Lane™ Service

No appointment required - we'll get you in and out as quickly as possible, usually in less than an hour. Oil and filter change, tire replacement, brake pads, road trip prep - roll in and roll out ready to go.

Dyno Service

Our dyno machine measures and analyzes torque output to calculate horsepower and supply other insights to the dyno operator. We use that information to tune your bike so you get the optimum horsepower and maximum enjoyment.

Our Technicians

Collectively, our technicians have over 75 years of experience workin on Harley-Davidson® motorcycles. They receive regular training straight from the factory, use cutting-edge diagnostic equipment and service techniques developed by the motor company for exclusive use at H-D® dealerships.

Schedule Service

We can help you keep your Harley® vehicle in pristine condition! If you have any questions or concerns about your motorcycle, feel free to call us at (636) 931-8700 and we'll be happy to help you over the phone or assist you in making an appointment. Come talk to us about how to best maintain your investment and learn more about our available services!

Call, visit, or contact us today. We're here to help.

Extended Service / V.I.P. Shield Maintenance Program

Don'T Wait For Trouble To Find You. Protect Your Riding Experience With The H-D® Extended Service Plan

Few machines have ever captured the power and glory of a Harley-Davidson® motorcycle. And let's face it, mishaps on the road happen; but we have your back. With the H-D® extended service plan, you can protect that experience and ride worry-free knowing your bike is backed by protection offered by Harley-Davidson®. Take advantage of the plan today and give yourself the freedom to ride.

Q: What does the H-D® extended service plan cover?

A: Every H-D® extended service plan includes mechanical breakdown coverage that covers virtually all major parts and systems on your bike. The expense reimbursements package provides reimbursements on covered claims for rental vehicles, pick-up and towing charges, and even lodging and meals if you are stranded away from home. And the optional tire & wheel coverage protects you from hazards you encounter on the road.

Q: When does coverage start?

A: For new motorcycles, both the expense reimbursement package and optional tire & wheel coverage start the same day as your factory warranty. The mechanical breakdown coverage begins the day after your factory warranty expires. All coverages continue for the life of the contract. For used motorcycles, all coverages begin the same day the bike and service contract are purchased.

Q: Will the plan save me money?

A: With today's advanced technology, repair costs have risen and will likely continue to do so. The future costs of even one unexpected repair may easily exceed the cost of buying and H-D® extended service plan now. A $50 deductible per claim is what you'll pay for a covered repair, plus there is no deductible for anything covered under the expense reimbursement optional tire & wheel coverage. And you'll pay nothing for any covered parts previously repaired or replaced under the terms of your plan.

Q: What if I sell my bike before coverage ends?

A: Unlike many other service plans, you can transfer any remaining coverage to the next owner. This can further enhance the value of the motorcycle, and help you get the highest possible resale price.

Free Winter Storage

With Purchase Of $500 Or More In Repairs Or Accessories!

Here at Gold Star Harley-Davidson®, our trained technicians completely winterize your motorcycle according to the service manual procedures using proper tools and equipment to ensure quality servicing. Proper care of your ride throughout the winter months is essential to preserving its value and condition. We'll protect your motorcycle's parts from corrosion, preserve the battery and prevent the buildup of gum and varnish in the fuel system. There's no better way to keep your baby snug, safe and sound from the harm of cold-storage, or worse yet, the salty air from your garage. All you need to do is talk to one of our certified service consultants and we'll get your Harley® tucked in for the winter!

Storage Includes:

  • Climate controlled
  • Camera surveillance
  • Secured & alarmed building
  • Free pick-up
  • Battery maintenance
  • Fuel stabilizer
  • Tire maintenance
  • Courtesy wash
  • 1 complete fluid change w/ filter (synthetic or regular)

Don't Need Repairs or Accessories? $50 A Month gets your Bike Taken Care Of!

Call and speak to a service representative today and check one more thing off this winters to do list! (636) 931-8700

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